ADVICE AND SOLUTIONS
Small Claims Assistance

Will there be a court hearing?
No, there won’t always be a court hearing for small claims in the UK. Here’s how it typically works:
1. Settlement Before Hearing
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Most small claims cases are resolved before a hearing through:
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Negotiation between parties
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Mediation (e.g., free small claims mediation service offered by the court)
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2. Paper-Based Decisions
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In some cases, especially if the amount is small or the issues are simple, the judge may decide the case based on documents alone (called a "paper hearing").
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Both parties must agree to this.
3. Court Hearing
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If no settlement is reached and the case goes to court:
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A hearing is scheduled, usually informal.
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You can represent yourself (solicitors are not required).
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The hearing is usually short and done in person, by video, or telephone.
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Summary
Scenarios-is a Hearing Required?
Settlement before court❌ No
Mediation successful❌ No
Both sides agree to paper hearing❌ No
Case proceeds with no agreement✅ Yes